Transportation Services – Peninsula Agency on Aging

Transportation: an act of carrying people or goods from one place to another

Peninsula Agency on Aging’s transportation program is innovative and utilizes wheel chair accessible vans as well as community volunteers to transport senior citizens, aged 60 and older, to non-emergency medical appointments.  The program is available to non-driving seniors who have no access to public transportation, cannot afford private transportation or are not eligible for medicaid transportation.

Transportation is available for non-emergency medical appointments, adult day care centers and PAA sponsored activities.

PAA transportation has operated on the Virginia Peninsula for over forty years. Service is provided in the cities of Hampton, Newport News, Williamsburg, James City County, Poquoson and York County.

PAA Transportation Services

Transportation Services - Peninsula Agency on Aging


Any person who meets the following criteria:

  • 60 years of age and over.
  • Not eligible for Medicaid transportation
  • No other available means of obtaining transportation.
  • No access to public transportation
  • Unable to afford private transportation

PAA’s Transportation program was formed to help meet the transportation needs of seniors, handicapped, and the disabled.


If you need a ride to a doctor or other medical transportation, please call ahead to schedule.

For Newport News, Hampton, Poquoson or York County area, call (757) 873-0541.
Office hours are Mon- Fri, 8:30am – 5:00pm

For Williamsburg & James City County area RIDES Program, call (757) 345-6166.
Office hours are Mon- Fri, 8:00am – 3:00pm.

  • Rides are qualified based on customer’s age and other criteria.
  • Once the ride is scheduled, the client is driven to and from the scheduled appointment.


Backed by multiple years of experience, all of our drivers are certified Peninsula Agency on Aging for drug screening, background checks, and driving history. Not only are our drivers courteous but they also are compassionate and extremely polite.


Transportation Services - Peninsula Agency on Aging


Volunteers add spirit and enhance cost-effectiveness, which makes it possible for programs to provide more services with limited funds!

Since 2002, MEDTRAN drivers logged over 236,000 miles and 21,000 volunteer hours, transporting hundreds of clients to more than 11,500 medical appointments.

Enjoy flexible hours & drive in the comfort of your own car. Volunteers donate as little or as much time as they’d like.

If you’re interested in learning more about our volunteer opportunities, please contact PAA at (757) 873-0541 or click here.


  • Valid driver’s license
  • Safe driving record
  • Vehicle liability insurance (as required by the state of Virginia)
  • No crimes against a person

The Williamsburg RIDES Program is sponsored by The Williamsburg Health Foundation and Riverside Health Services. We thank them both.

WHF Logo

Riverside Health Logo